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Privacy Policy

Last updated: June 2024 

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Introduction 

 

Cu Carinyo ("we," "us," or "our") is committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.cucarinyo.com, and use our services. Please read this Privacy Policy carefully.  

 

Information We Collect 

 

We may collect and process the following data about you when you visit our website, register for an account, make a purchase, subscribe to our newsletter, community, or contact us for customer support. The type of data we may collect include: 

  1. Personal Identification Information: Name, email address, phone number, payment information, and any other information you choose to provide.

  2. Technical Data: IP address, browser type, operating system, and pages visited. 

  3. Usage Data: Information about how you use our website and services. 

  4. Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences. 

  5. Comments, product recommendations and personal profile 

 

How We Use Your Information 

 

We use the information we collect in the following ways: 

  1. To Provide, Operate and Improve Our Services: To manage our relationship with you and to improve our website and services. 

  2. To Communicate with You: To respond to your comments, inquiries and fulfil your requests. 

  3. To Process Transactions: To process your orders and manage payments. 

  4. For Marketing and Advertising: To send you marketing communications that may be of interest to you. 

 

Legal Basis for Processing 

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We rely on the following legal bases to process your personal data: 

  1. Contractual Necessity: Processing is necessary for the performance of a contract with you. 

  2. Consent: You have given consent for us to process your data for specific purposes. 

  3. Legitimate Interests: Processing is necessary for our legitimate interests, provided those interests are not overridden by your rights and interests. 

  4. Legal Obligation: Processing is necessary for compliance with a legal obligation to which we are subject. 

 

Sharing Your Information 

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We do not sell, trade, or otherwise transfer your personal data with third parties except in the following circumstances: 

  1. Service Providers: We may share your data with third-party vendors who provide services on our behalf, assist us in operating our website, conducting our business, or providing services to you, so long as those parties agree to keep this information confidential. 

  2. Legal Requirements: We may disclose your data to comply with legal obligations or to protect our rights. 

  3. Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the new owner. 

 

Your Rights 

 

Under the GDPR, you have the following rights: 

  1. Access: You have the right to request access to your personal data. 

  2. Rectification: You have the right to request correction of inaccurate or incomplete data. 

  3. Erasure: You have the right to request the deletion of your personal data. 

  4. Restriction of Processing: You have the right to request the restriction of processing your personal data. 

  5. Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format. 

  6. Object: You have the right to object to the processing of your personal data. 

 

If you wish to exercise any of your rights, please contact us at: 

 

We will respond to your request within one month. If you are not satisfied with our response, you have the right to lodge a complaint with a supervisory authority in the Netherlands, such as the Autoriteit Persoonsgegevens (Dutch Data Protection Authority). 

 

Data Security 

 

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or destruction.  

 

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.  Beside Wix, we use other 3rd party vendors to support us in the delivery of our services and communication to you, such as Dropbox, Flodesk, Google, Microsoft, Mind Manager, Smartsheet and Teamleader Focus. All these providers are GDPR compliant, ensuring that your data is handled in accordance with the highest standards and data protection.  

 

Data Retention

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We retain your personal data only for as long as necessary to fulfill the purposes for which we collected it, including for legal, accounting, or reporting requirements.

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International Transfers 

 

Your personal data may be transferred to and processed in countries outside of the European Economic Area (EEA). We ensure that such transfers are compliant with GDPR and that appropriate safeguards are in place. 

 

Changes to This Privacy Policy 

 

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new Privacy Policy on our website and updating the effective date at the top of this page. You are advised to review this Privacy Policy periodically for any changes. 

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Contact Us 

 

If you have any questions or concerns about this Privacy Policy, please contact us at: 

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